SNAPTUBE PRIVACY POLICY
Last Updated: March 31, 2025
We understand that our users care about how their personal information is used and
shared. On our way to Inspire Every Corner of the World Through Technology, we work hard to protect your
information and take your privacy seriously.
By using our Services, you are agreeing to this Privacy Policy. Please read it
carefully.
INTRODUCTION
This Privacy Policy is meant to help you understand what information we collect, why
we collect it, and how you can review, update, manage, export, and delete your information. Our activities
of collecting and processing your data will be done in good faith and be subject to the following
principles:
- purpose: processing done for legitimate, specific, and explicit
purposes of which the data subject is informed, with no possibility of subsequent processing that is
incompatible with these purposes;
- suitability: compatibility of the processing with the purposes
communicated to the data subject, in accordance with the context of the processing;
- necessity: limitation of the processing to the minimum necessary to
achieve its purposes, covering data that are relevant, proportional, and non-excessive in relation to
the purposes of the data processing;
- free access: guarantee to the data subjects of facilitated and
free-of-charge consultation about the form and duration of the processing, as well as about the
integrity of their personal data;
- quality of the data: guarantee to the data subjects the accuracy,
clarity, relevancy, and updating of the data, in accordance with the need and for achieving the purpose
of the processing;
- transparency: guarantee to the data subjects of clear, precise, and
easily accessible information about the carrying out of the processing and the respective processing
agents, subject to commercial and industrial secrecy;
- security: use of technical and administrative measures that are able
to protect personal data from unauthorized access and accidental or unlawful situations of destruction,
loss, alteration, communication, or dissemination;
- prevention: adoption of measures to prevent the occurrence of damage
due to the processing of personal data;
- nondiscrimination: the impossibility of carrying out the processing
for unlawful or abusive discriminatory purposes; and
- accountability: demonstration by the agent of the adoption of
measures that are efficient and capable of proving compliance with the rules of personal data
protection, including the efficacy of such measures.
This Privacy Policy applies to the Services offered by Snaptube and does not apply to
the information practices of other companies and organizations that advertise our Services or Services
offered by other companies or individuals, including products or sites that may be linked to our
Services.
WHAT INFORMATION DOES SNAPTUBE COLLECT?
The information we collect can be generally placed in three categories:
- users data;
- data on how the users use our Services;
- aggregate data on the content with which the users engage.
We collect information to provide better services to you—from figuring out
basic stuff such as which language you speak to more complex things such as which ads you will find most
useful or which videos you might like. The information we collect and how that information is used depends
on how you use our Services and how you manage your privacy controls.
When you are not signed in to a valid account, we use the unique identifiers tied to
the application or device you are using to collect information. When you are signed in with a third-party
account, e.g., your Google Account, we use that specific account to collect information such as the E-mail
address you use to sign in to a third-party account.
Whenever you interact with the Snaptube website or application, we automatically
receive and record information on our server logs. The information we collect includes:
-
Users data. This may include your age and gender, your E-mail
address, your IP address, your Google Advertising ID, and cookie information. Cookies are identifiers we
transfer to your computer or mobile device that allow us to recognize your computer or device and tell
us how and when the Services are visited and by how many people. You may be able to change the
preferences on your browser or device to prevent or limit your acceptance of cookies, but this may
prevent you from taking advantage of some of our features.
- Clipboard data. When you copy text or links to your
device’s clipboard, our application may automatically recognize and process this data only when
you open the application, provided it contains a link or content that could be relevant to our Services.
This feature is designed to enhance your experience, such as by providing quick access to copied links.
The data from your clipboard is only processed locally on your device and is neither stored nor shared
with any third party.
- Services usage data. This may include the languages you use, the
terms you search for, the videos you watch, your views and interactions with content and ads, voice and
audio information when you use audio features, purchase activity, people with whom you communicate or
share content, information regarding the version of our software you are using, the location where you
download our software, how often you launch our software, the page you request from your browser, and
which features you use.
- Data on the quality of our Services. This may include the
interaction of your devices with our Services, such as IP address, crash reports, system activity, the
date, time, and referrer URL of your request, and your connection between your phone and your
computer.
- Data on user downloads. This may include information regarding which
videos you download and your average download speed.
- Aggregate statistics on content. This may include the number of
contacts you have on your phone, how many contacts you have marked as favorites, and the number of apps,
songs, videos, or other content you have on your phone. This information is only collected as meta-data,
without reference to you or your contacts’ identities.
- Hardware and software identification. This may include the device
type, settings and image resolution, operating system, mobile network information including the carrier
name and phone number, the version of the Android operating system, the size of your device’s
screen, and internal storage. We support over 500 different Android devices and this helps us prioritize
support for different kinds of hardware and software.
- Location information. We may collect information about your location
when you use our Services. Your location might be determined by GPS, IP address, sensor data from your
device, and information about things near your device, such as Wi-Fi access points, cell towers, and
Bluetooth-enabled devices.
If our software crashed when you were using it, the crash report sent to our server
may contain some information about the operating system that you use.
The Company does not knowingly collect or solicit personal information from children
under the applicable age in your country or knowingly allow such persons to register unless it is upon the
specific and highlighted consent of at least one of the parents or the legal representatives of the child.
If you are a child, please do not attempt to send any information about yourself to us without the
permission of your parents or legal representatives, including your name, address, telephone number, or
email address. No child may provide any personal information to the Company without the necessary permission
from their parents or legal representatives. We will use commercially reasonable efforts to verify that the
consent referred to above was given by the child’s representatives, considering available
technologies. When we learn that we have collected personal information from a child without parental
consent, we will delete that information as quickly as possible. Children’s personal data may be
collected without the consent mentioned above when the collection is necessary to contact the parents or
legal representatives, used one single time and not stored, or for their protection, and under no
circumstances shall the data be passed on to third parties without consent as provided herein. If you
believe that we might have any information from or about a child, please contact us at hello@snaptube.com.
Our Services will not collect the following information without your specific consent
or satisfying the preconditions required by applicable laws:
- Your and/or your friends’ phone numbers
- Any of the content of your text messages, either sent or
received
- Your music, photos, video, or any content you download via our
Services
- Your sensitive personal data concerning racial or ethnic origin,
religious belief, political opinion, trade union or religious, philosophical or political organization
membership, data concerning health or sex life, genetic or biometric data, when related to a natural
person
We do not purport to have listed all possible disclosures that we might make. This
Privacy Policy is intended to help you understand our general practices. This policy is not a promise that
your information will never be disclosed except as described. For example, third parties may unlawfully
intercept or access information transmitted to or contained on the site, technologies may malfunction or not
work as anticipated, or someone might access, abuse, or misuse information, despite a lack of permission.
Although we use what we believe to be commercially reasonable practices to protect your privacy, that does
not mean, and you should not expect it to mean, that your information or communications will always be
private or protected.
HOW DOES SNAPTUBE KEEP YOUR INFORMATION?
The data we collect is sent to the Company servers in the USA in aggregate form and
added to our system for analysis.
We will generally retain information for as long as required, allowed, or for as long
as we believe it useful. Even if the processing of personal data is terminated, we may continue to use and
disclose your Personal Information in accordance with this Privacy Policy as amended from time to time to
the extent allowed by applicable laws for purposes of
- compliance with a legal or regulatory obligation by the
controller;
- transfer to third parties; or
- exclusive use of the controller, with access by third parties is
prohibited, provided the data has been anonymized.
WHY DOES SNAPTUBE COLLECT INFORMATION?
To Be the Visionary in the Field of Content Discovery and Entertainment Evolution, we
do our best to execute our core values: Kaizen and Create Value for Our Users. The information we collect
from all our Services is for the purpose of providing better services to you.
- Provide, Maintain, Improve, and Develop our Services. We use your
information to deliver our Services and to ensure our Services are working faster, better, and more
stably. We also use the information we collect in existing Services to help us develop new ones to
better suit our users’ needs.
- Provide Personalized Services. We use the information we collect to
customize our Services for you, including providing recommendations and personalized content. We
don’t show you personalized ads based on sensitive categories, such as racial or ethnic origin,
religious belief, political opinion, trade union or religious, philosophical or political organization
membership, data concerning health or sex life, or genetic or biometric data when related to a natural
person.
- Measure Performance. We use data for analytics and measurement to
understand how our Services are used, which will help us to know the pros and cons of particular
features and the performance of advertisers’ ad campaigns as well. The ability to measure our
performance is an essential part of Kaizen.
- Interact with You. We may use the information we collect to contact
you, which enables us to make sure the services we provide are safe and without interruption, e.g. when
there is any abnormal action of your account or any important event that you need to know. It also
enables us to respond to your request as soon as possible if there is a need.
- Protect Public Policy. We use the information to help improve the
safety and reliability of our Services. We may carry out processing of personal data under the following
circumstances: a) for compliance with a legal or regulatory obligation by the controller; b) by the
public administration, for the processing and shared used of data which are necessary for the execution
of public policies provided in laws or regulations, or based on contracts, agreements or similar
instruments, subject to the provisions of Chapter IV of Brazilian General Data Protection Law, the Law
No. 13,709, of August 14, 2018; c) when necessary for the execution of a contract or preliminary
procedures related to a contract of which the data subject is a party, at the request of the data
subject; d)for regular exercise of rights in judicial, administrative or arbitration procedures; e) for
the protection of life of physical safety of the data subject or a third party; f) to protect health, in
a procedure carried out by health professionals or by health entities; g) when necessary to fulfill the
legitimate interests of the controller or a third party, except when the data subject’s
fundamental rights and liberties which require personal data protection prevail; or h) for the
protection of credit, including as provided in the pertinent legislation.
When the processing of personal data is a precondition for the provision of our
Services or for the exercise of a right, you may exercise your rights as listed in this Privacy Policy. We
use different technologies to process your information for these purposes, such as automated systems that
analyze your content to provide you with things like customized search results, personalized ads, or other
features. And we analyze your content to help us detect abuse such as spam, malware, and illegal content. We
also use algorithms to recognize patterns in data.
YOUR RIGHTS OF YOUR PERSONAL INFORMATION
All natural persons are assured ownership of their personal data, with the
fundamental rights of freedom, intimacy, and privacy being guaranteed.
You have the right to obtain the following from the controller, namely the Company,
regarding your information being processed by the controller, at any time and by means of an express request
of you or your legally constituted representative to the processing agent, to the extent allowed by
applicable laws:
- Confirmation of the existence of the processing. You may at any
time confirm the processing of data by reviewing the terms and policies of the Company, emailing us, or
any other means provided by us.
- Access to the data. You can review and manage your basic personal
data as well as data regarding your use of the applications by requesting us via E-mail or
「feedback」 in Snaptube.
- Correction of incomplete, inaccurate, or out-of-date data. If you
find out there is any incomplete, inaccurate, or out-of-date information about you, you can contact us
at any time regarding these issues and we will correct the information in accordance with what you
reasonably provide.
- Anonymization, blocking, or deletion of unnecessary or excessive
data or data processed in noncompliance with the provisions of applicable laws. You can at any time
expressly request us to anonymize, block, or delete certain information that you believe is unnecessary
or excessive for data processing and is not in compliance with applicable laws through email or
「feedback」 in Snaptube.
- Portability of the data to another service or product provider. By
means of an express request and subject to commercial and industrial secrecy, you can export a copy of
the content in your Account if you want to back it up or use it with a service outside of Snaptube by
emailing us or reporting through the「feedback」 in Snaptube, pursuant to the regulation of
the controlling agency. This does not include data that has already been anonymized by the
controller.
- Deletion of personal data processed with the consent of the data
subject. You can choose to delete your personal information by emailing us or reporting through
the「feedback」 in Snaptube unless the use and/or disclosure of the information is for the
purposes of a) compliance with a legal or regulatory obligation by the controller; b) transfer to third
parties; or c) exclusive use of the controller, with access by third parties being prohibited, and the
provided data being anonymized.
- Information about public and private entities with which the
controller has shared data. During the collection and processing of your information, we may share or
disclose your personal data to third parties. The processor shall carry out the processing according to
the instructions provided by the controller, which shall verify the obedience to the instructions and
the rules governing the subject. You are entitled to know information about either public or private
entities with which we have shared data by emailing us or requesting through the「feedback」
in Snaptube.
- Information about the possibility of denying consent and the
consequences of such denial. You can choose to give or deny your consent to the processing of your
information. As listed in this Privacy Policy, we collect and process certain information for certain
purposes. The denial of consent will lead to the failure of such purposes such as providing certain
services to you or improving our products. If you have any questions about the denying of consent such
as the possibility of denying consent and the consequences of such denial, please contact us at any time
you wish.
- Revocation of consent. You can at any time revoke your consent, by
express manifestation, through a facilitated and free-of-charge procedure to the processing of your
information to the extent allowed by applicable laws. We provide various means for such revocation, e.g.
through emails or privacy settings in the applications or your devices.
SHARING YOUR INFORMATION
You understand and consent that we may provide and share the information with our
partners so that they also can provide you with an optimal experience.
When you manifestly make your information public, your consent is deemed to be made
through your action and we no longer need further consent from you to the extent allowed by applicable
laws.
We may only share your information with companies, organizations, individuals, or
other third parties outside Snaptube with your consent. We reserve the right to provide information to our
affiliates and other trusted partners to process it for us, under our instructions and in compliance with
this Privacy Policy and any other applicable laws. We will also share your data outside Snaptube if we have
the abovementioned needs to Protect Public Policy.
To provide better and personalized services for you, you understand and agree that we
may share necessary information through SDK or other insertion tools with certain third parties. The third
parties may access, collect, store, or share your information.
We may share your personal data with the following third parties:
|
Names or the Categories of the Third Party
|
Shared Personal Data
|
Purpose of Sharing
|
|
Advertisers and/or their commissioned agents
|
Campaign Data, Device Data, Device ID
|
Advertising
|
|
Intercom
|
https://www.intercom.com/legal/terms-and-policies#privacy_california
|
Providing consultant service
|
|
Zendesk
|
E-mail (optional), Feedback, Device
ID, Device version
|
Providing consultant service
|
|
Pangle SDK
|
https://www.pangleglobal.com/privacy
|
Providing personalized services, including content and advertising
|
|
Liftoff SDK
|
https://vungle.com/privacy/
|
Providing personalized services, including content and advertising
|
|
Mintegral SDK
|
https://www.mintegral.com/en/privacy
|
Providing personalized services, including content and advertising
|
|
Huawei SDK
|
https://developer.huawei.com/consumer/en/doc/HMSCore-Guides/whale-hong-kinetic-energy-sdk-privacy-statement-0000001658283582
|
Providing personalized services, including content and advertising
|
|
Google Ads
|
https://policies.google.com/privacy?hl=en
|
Providing personalized services, including content and advertising
|
Except for the following reasons, we will not disclose or transfer your personal data
to any non-affiliated third parties:
(1) Legal Reasons
We will share personal data if we have a good-faith belief that access, use,
preservation, or disclosure of the information is reasonably necessary to meet any applicable law,
regulation, legal process/procedure, lawsuit, or enforceable governmental request.
(2) External Processing
To provide you with a better experience through improving the App or otherwise where
you have consented, we may share the personal data with third-party service providers (in particular, site
hosting, backend service providers, analytics service providers), contractors, and agents, and use it
consistent with this Privacy Policy.
(3) Business Transfers
If we are involved in a reorganization, merger, acquisition, sales of assets, or
liquidation, we will continue to ensure the confidentiality of your personal data and give affected users
notice personal data is transferred or become subject to a different Privacy Policy in advance.
INTERNATIONAL TRANSFER OF INFORMATION
Your information may be processed on
servers located outside of the country where you live. Though the data protection laws vary among countries,
we try our best to comply with all applicable laws. Regardless of where your information is processed, we
apply the same protections described in this policy as well as comply with all applicable laws, including
without limitation, the Brazilian Data Protection Law.
SECURITY MEASURES
Snaptube is built with reliable security features that
continuously protect your information. We keep detecting and automatically blocking security threats from
ever reaching you.
We work hard to protect you from unauthorized access, alteration, disclosure, or
destruction of information we hold, including:
- We use encryption to keep your data private while in
transit;
- We review our information collection, storage, and processing
practices, including physical security measures, to prevent unauthorized access to our systems;
- We restrict access to personal information to our employees,
contractors, and agents who need that information in order to process it. Anyone with this access is
subject to strict contractual confidentiality obligations and may be disciplined or terminated if they
fail to meet these obligations.
- We try to ensure that our Services protect information from
accidental or malicious deletion. Because of this, there may be delays between when you delete something
and when copies are deleted from our active and backup systems.
CHANGES TO THIS POLICY
We regularly review this Privacy Policy and update it if
it is necessary to make sure that we process your information in ways that comply with it as well as
applicable laws. We will not reduce your rights under this Privacy Policy without your explicit consent. The
date when the latest version was published will always be clearly identified. If changes are significant, we
will provide a more prominent notice, including, for certain services, email notification of Privacy Policy
changes.
CONTACT US
E-mail us at hello@snaptube.com